Answer: “Franchisors require franchisees to follow their standard operating policies and procedures, in order to maintain brand consistency across the chain. This can be a challenge for independent-thinker types who like to create their own systems. Franchisees must be willing to follow a system in order to maintain the level of service and brand standards already established. Franchisors will expect you to meet operational excellence standards; you will be routinely monitored and evaluated by secret shoppers. Most franchisors also charge ongoing royalties, in exchange for providing ongoing support, services, and marketing for their franchisees. As with any business, owning a franchise also carries a risk of failure.” [1]

Read our article “Pros and Cons of the Franchise Relationship” for more information about the potential drawback of owning a franchise.